Non-Participating Loan Servicers in the Making Home Affordable Program (MHA)

The Making Homes Affordable (MHA) Program works with non-participating loan servicers to provide alternative options to homeowners who have financed homes through them. The Making Homes Affordable Program works with homeowners who have been affected by the downturn in the housing market to restructure their existing mortgages in order to keep their home. MHA works with refinancing loans, modifying loans, and other financing alternatives to help prevent foreclosure.

Programs Offered

The MHA program provides a variety of assistance to homeowners who are finding themselves in a financial crisis. There are four programs available to homeowners. They are the Home Affordable Refinancing Program (HARP), the Home Affordable Modification Program (HAMP), the Second Lien Mortgage Program (2MP), and the Home Affordable Foreclosure Alternatives Program (HAFAP). Each program is designed to meet specific financial circumstances. Each program has different eligibility qualifications. The program website provides short surveys’ for homeowners to take to determine which program they are eligible for and would meet their needs.


The Home Affordable Refinancing Program (HARP) is available to homeowners who are current on their mortgage payments but are unable to refinance the interest due to the decrease in the value of their home.


The Home Affordable Modification Program (HAMP) is a program designed to assist homeowners’ who are unable to make the monthly mortgage payments because of an increase in interest rates or balloon payments on their mortgage or a decrease in income.

2 M.P.

The Second Lien Mortgage Program (2MP) is for homeowners who have a second lien on their property and need to lower their payments on the second loan. This program works in conjunction with HAMP to modify the first mortgage loan as well to make payments affordable for the homeowner.


The Home Affordable Foreclosure Alternative Program (HAFAP) works with homeowners who are unable to afford their current property and need to avoid foreclosing on their property. The program helps transition homeowners to affordable housing by offering a financial rebate when the property is sold.

Loan Servicers

In order for MHA to provide, the services offered the program has a list of loan servicers (banks) that participate in the program. The loan servicers that participate in the MHA program are banks that have loans guaranteed through Fannie Mae or Freddie Mac and are required to participate. These two organizations are government sponsored and work with the banking industry to provide affordable mortgage loans to lend to homebuyers. A complete comprehensive list of loan servicers is on the Making Home Affordable website.

Non-Participating Loan Servicers

Not all banks are required to participate in the Making Home Affordable Program. If the bank does not have loans with Fannie Mae or Freddie Mac, then it is not required to participate. If a homeowner is in need of financial assistance and has a loan through a non-participating loan servicer, he or she would not be eligible to participate in the program. However, the non-participating loan servicer should be able to provide other alternatives to assist the homeowner with the help he or she needs.